As well as fruit the bar offered pastries, muffins and, surprisingly, hot dogs (in buns) and ketchup: Virgin Atlantic A330 Upper Class. Opinions, reviews, analyses & recommendations are the author’s alone, and have not been reviewed, endorsed or approved by any of these entities. Having finished playing with the IFE (the content was ok…nothing more) I watched a member of cabin crew setting up the bed in the seat across from mine. So I don’t know what went wrong there. The in-flight entertainment was well below what I’d expect of an airline like Virgin Atlantic. The first of the ex-airberlin A330-200 aircraft leased by Virgin Atlantic has been refurbished. if you stay away, you spend your time looking at someone’s feet. …and my first impressions  upon boarding were not good. The bedding consists of a large pillow with a crisp white cotton pillowcase, duvet and a mattress topper. ….but it’s not big enough for more than a bottle of water. announced that fight was being operated with “reduced cabin crew” (he didn’t say why) but he assured us that there were enough crew onboard for our safety – good to know. Although the bed side of the seat that you flip over is a little hard, I do find the Virgin mattress topper one of the best out there as it is very well padded. I searched all around the seat for a universal power outlet and, when I finally decided that I clearly wasn’t observant enough to find it, I asked a passing flight attendant to help me out. Traveling For Miles has partnered with CardRatings for our coverage of credit card products. I really like Virgin Atlantic as an airline but the Upper Class seat that’s currently available on the majority of its aircraft is one of the worst Business Class seats I’ve reviewed. Traveling For Miles and CardRatings may receive a commission from card issuers. Advertiser Disclosure: Some links to products and travel providers on this website will earn Traveling For Miles a commission that helps contribute to the running of thesite. After a perfectly acceptable stay in the Clubhouse Joanna and I headed down to the gate with time to spare before boarding – I wanted to be one of the first to board to try to get some reasonable pictures. Didn’t even get a cup of tea. The flight was operated by a brand new Airbus A350, nicknamed Red Valvet. In truth, I wasn’t the only one. The see-through nature of the dividers between the seats (or at least the top part of the divider) not only adds to the lack of privacy but, because they’re either side of the seat, you also notice any movement by passengers next to you…it can be distracting. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser or any other advertiser. Leaving aside the cauliflower starter (my fault for choosing a vegetarian option) everything was flavorful and enjoyable to eat – I don’t expect more than that onboard an aircraft. and pulled the table out to watch a movie on my MacBook –  the whole experience felt cramped and confined. Today (December 30, 2020): Review of Virgin Atlantic A350’s (new) Upper Class from London to New York. You were unlucky to fly something which is about to disappear. The contributors to this site are not investment advisors, financial planners, nor legal or tax professionals. […]. The compensation does not impact how and where products appear on this site and does not impact reviews that are published. This review is spot on. so the whole cabin is sharing the bins over the window seats. The food is really quite tasty, though. The cost of 1-hour access was £6.99 (~$9)…. Virgin Atlantic has a new Upper-Class product but, for the time being, that product is only available on the airline’s Airbus A350 aircraft so the cabin being reviewed here will be the cabin most flyers will find themselves in when they book Virgin Atlantic’s Upper Class.. The seats looked tight and coffin like….. …and the cabin felt like it had been part of a “how many seats can we cram in” exercise. Virgin Atlantic A330-300 Upper Class. Unfortunately, the flight attendant was new to the cabin (or possibly the airline) so she had to go and ask a colleague where the power outlet was…and then returned with the news that there was no such thing on the aircraft. The A330-300 joined the Virgin Atlantic family in April 2011. …and where you’ll find a few snacks laid out during the flight. Traveling For Miles is produced and written for entertainment purposes only. This is our review of Virgin Atlantic Upper Class on the A330-200 fleet. There was nothing particularly relaxing about it. …while the cost for the entire flight was £20.99 (~$27) which strikes me as expensive. Early 2020, I flew with Virgin Atlantic in Business Class (or Upper Class, as it’s called by the airline) from London to New York. The hot smoked salmon wrap was delicious and the salt beef roll was pretty good too but it was the scone, cream, and jam that I enjoyed the most. ……but then they’ll move during the flight (especially during take of and landing) and the next thing you know your items are three rows away. The contributors to this site are not investment advisors, financial planners, nor legal or tax professionals. Here is your first look at the new Upper Class and Premium seats. […] game so, if you’re a veteran, this probably isn’t for you….why don’t you check out just how bad Virgin Atlantic’s A330 Upper Class product is? The beef was flavorful and soft…and the mashed potato was delicious. The Wi-Fi is expensive if you want to use it to its full capacity – $27 is just too much to charge for a full flight. Virgin Atlantic aircraft consist of three cabins: Economy, Premium (formerly Premium economy) and Upper Class (business). This is not a cabin from which passengers are going to enjoy great views of the world below with any ease. I’ve said this before but it’s no less true here than it was with the older Upper Class product, there’s a feel overcrowding in the cabin and there’s more than a little resemblance here to the horse stalls at the Kentucky Derby. Waiting for me at my seat was a pair of headphones and a specialist toothpaste…. Top picks: 2A-5A. The ‘new’ seat is from 2012. […], […] addition, I recently reviewed the Virgin Upper Class product on the airline’s Airbus A330 and found it t… and, despite the fact that the airline is refitting their Airbus aircraft with the same cabin as […], […] wasn’t all that long ago that I posted a review of the Virgin Atlantic A330 “Upper Class” cabin and I concluded that it was possibly the worst modern Business Class cabin I’ve tried out. This move is a response to the engine issues that Virgin is having with its Boeing 787-9 Dreamliner aircraft. And if you want to use the magazine rack to store a tablet or laptop you then have to find somewhere to store the headphones that the airline provides. 1o minutes later the crew set the table for dinner (for those of us who weren’t trying to get some sleep) and soon after that my meal (a curry) was served. All articles here represent an opinion and are general in nature and should not be relied upon for individual circumstances. For dessert (or “pudding”) I chose the chocolate hazelnut tart with chocolate mendiant…. I really could go on and on discussing just how woeful the experience was but I think I’ve found the perfect way to sum up how I feel about Virgin’s A330 Upper Class Cabin: I thought I’d never experience a modern Business Class cabin that made me wish I was back in a British Airways Club World seat…..but I was wrong. We have 10 of these beauties in our fleet, they are Beauty Queen (G-VSXY) ... Upper Class. Around 30 minutes after take off dinner and drink orders were taken and, five minutes later, the drinks arrived with some sweet potato chips. Sure, this isn’t in the same league as the bar you’ll find onboard the Qatar Airways A380…but then this isn’t an A380 and Qatar Airways doesn’t offer a bar on its A330’s. Seat map of the Airbus A330-300 (333) This version of Airbus A330-300 may transport 266 passengers in three classes: upper class, premium economy and economy. …but, upon closer examination, a lot of the TV series only offered 2 episodes: And where some box sets listed 4 episodes it turned out that the second two episodes were just the first two episodes repeated! Amidst all of this negativity, I should point out that there are a couple of positive aspects too. Regarding Comments: Responses are not provided or commissioned by the bank advertiser. Advertiser Disclosure: Some links to products and travel providers on this website will earn Traveling For Miles a commission that helps contribute to the running of thesite. As the first of our A330 fleet to get the refit, G-VSXY Beauty Queen now has an interior virtually identical to the Boeing 787-9 … While these seats are Virgin’s newest upper class seating configuration, I have seen reports that the this seat will eventually be replaced with an updated seat in a 1-1-1 configuration. And going to sleep is like trying to sleep on a brick. Top marks to whatever team trains the crews! The seat and cabin are so bad that I can honestly say that I had better trips when flying in American Airlines’ old angled flat Business Class seats. About 30 minutes before landing the captain came on the PA to inform us that we’d be touching down at around 11:10AM, only about 20 minutes behind schedule. The rest of the flight was uneventful and we arrived into London Heathrow just a few minutes late. This is a woefully designed seat with next to no storage space, nowhere to put anything down and where everything feels compressed, confined and claustrophobic – BA’s Club World seat is better and I’ve been very clear in the past what I think of that. On top of that, because of the truly idiotic way the seat is designed, you cannot recline it past about 60 degrees. The monitor pulls out from the side wall next to the seat….. ….and, although it wasn’t quite as bad as the touchscreen I had on my Premium Economy flight, it was still pretty unresponsive –  I had to jab at it a few times to get it to do whatever it was I wanted it to do. The seats are arranged in a herringbone configuration, with feet angled towards the aisle. I guess it’s better than nothing but it’s not exactly giving off any wow factor is it? The unique Upper Class cabin introduces three new seat styles for Virgin Atlantic customers to choose from – the Love Suite, the Freedom Solo Suite, and the Corner Solo Suite – all with direct aisle access. Some links to products and travel providers on this website will earn Traveling For Miles a commission that helps contribute to the running of the site. The crew were great…as always. Virgin is a relic w a fresh coat of red paint. I followed up the vegetarian cauliflower started with the most carnivorous option on the menu – braised beef with horseradish mashed potato, honey carrots, kale and Madeira sauce. 48 minutes after boarding had started we took off. Tis true, tis true. An explanation would have been nice. Seat Map and Seating Chart Airbus A330 200 V2 Virgin Atlantic. The compensation does not impact how and where products appear on this site and does not impact reviews that are published. After dinner I reclined the seat (no more than 60 degrees!) I found nothing comfortable about the seat and I can only hope that the person who designed this cabin is now out of a job – a child would struggle to design a less practical cabin than this. If you want to know what Virgin Atlantic is showing right now here’s the webpage to check. Last flight I had with them where I flew their upperclass, Dec 2019, they didn’t serve their breakfast (which I really enjoy, by the way and told them yup, wake me up for the breakfast). Or do I book us to fly out of Newark (where the lounge isn’t really anything special) and fly on Virgin’s Dreamliner which is reported to have the best Upper Class cabin? The most striking differences will be in business class, which Virgin Atlantic calls 'upper class'. TODAY ONLY: USA – South America Roundtrip Business Class From $971! You write this as though these seats aren’t in the process of being removed and replaced. This very kind act has had no bearing on the review below. ….and 2 USB and audio sockets around shoulder height next to seat divider: Because of the way the seats are arranged in the cabin (i.e in a herringbone layout) the windows are pretty much redundant from the point of view of someone who wants to look out of them during the flight – they’re behind the seat with the seat facing directly away: If you want to look out you have to look over your shoulder. TODAY ONLY: USA – South America Roundtrip Business Class From $971! Still, this wasn’t a huge issue in the scheme of things…just a little irritating. I like the fact that Virgin Atlantic keeps offering a bar onboard its aircraft. This seat was either designed by a team who travel with almost no personal items at all or a team that has never set foot on an aircraft. We arrived at Newark’s Terminal B at around 17:30 (when check in opens) and found just 5 people ahead of us in line. By this stage of the flight I thought I’d found all the design flaws around the seat…but then I found one more. Virgin Atlantic has a new Upper-Class product but, for the time being, that product is only available on the airline’s Airbus A350 aircraft so the cabin being reviewed here will be the cabin most flyers will find themselves in when they book Virgin Atlantic’s Upper Class. It’s let us throw food at you as quick as we can and then get your butt to sleep because we don’t work on overnights. There was nothing particularly relaxing about it. Pre-departure beverages were served shortly after I boarded…. We may receive a commission when you use our links. Failing to mention this gives the impression that you don’t keep up with the news about products you’re reviewing. …and I discovered a blanket and pillow behind the seat while a. very unimpressive set of headphones had been squeezed in to the magazine rack next to the seat. Virgin Atlantic has a culture that allows its crews to be friendly and fun without being overly informal and I really like that. The TV, when pulled out, hovers right over the tray table so you can’t eat and watch tv at the same time! All aircraft have been fully retrofitted with a new look and feel. Airbus A330-300 operated by Virgin Atlantic is used during the flights to East and West Africa, India, the Middle East and to the US East Cost. The bedding for the seat is stored behind the seat itself…. Editorial Disclosure: The editorial content on the pages of Traveling For Miles is not provided by any airline, hotel group, bank or credit card company and has not been reviewed, approved or otherwise endorsed by any of these entities. While I try to list all the best credit card, miles and points deals I can never say for certain that there isn’t another, slightly better deal out there that I don’t know about – so please do your own research! A menu and amenity kit had been on my seat when we boarded….. …and I discovered a blanket and pillow behind the seat while a very unimpressive set of headphones had been squeezed in to the magazine rack next to the seat. The good thing about the high dividing walls is that passengers have a lot of privacy from those seated on either side of them…. There really isn’t much in between and that means it’s incredibly difficult to watch the IFE or your own entertainment (on a laptop or tablet) as you’re dropping off to sleep because you can’t really see the screens when you’re lying flat. Virgin Atlantic has finally revealed its revised A330 Upper Class seating which has been redesigned in the style of the B787 product. Also, unless you’re seated on the left side of the aircraft, the seats angle you in such a way that you’re essentially staring at the passengers across the aisle from you every time you look up. When booking our flights from New York to London on Virgin Atlantic I’d had a decision to make: Do I book us to fly out of JFK where Virgin has a highly lauded Clubhouse lounge and fly on an Airbus A330? I didn’t sleep on this flight, but I have on the A330 in Upper Class before. Before I had a chance to wonder if the “Upper Class” experience I was having could get any more underwhelming the cabin crew came around with pre-departure drinks – there was a choice of water, orange juice or champagne. This is a space where Upper Class passengers are encouraged to mingle and enjoy a drink…. The A330 Upper Class cabin offers all-aisle access seating for all passengers but it does so with a configuration that not many other airlines use. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser or any other advertiser. https://www.seatmaestro.com/.../virgin-atlantic-airbus-a330-300 if the voucher expires on 15 May 2020, the new expiry date will be 15 November 2020. When Virgin Atlantic […] 20 minutes after boarding sleep suits were handed out and, just 35 minutes after boarding had started, we pushed back – that was pretty efficient. All articles here represent an opinion and are general in nature and should not be relied upon for individual circumstances. The Upper Class wing is quite different to BA’s First Wing and both have their own advantages. Earlier this year, the airline added four Airbus A330-200s to its fleet, with “new” seats in business class. Opinions, reviews, analyses & recommendations are the author’s alone and have not been reviewed, endorsed or approved by any of these entities. Traveling For Miles has partnered with CardRatings for our coverage of credit card products. …and each seat has it’s own air-nozzles so passengers aren’t overly reliant on the cabin crew to keep them at their desired temperature. Due to the short nature of the flight the rest of the service would take place after this. The bad news doesn’t really end there either. Our approach was extremely turbulent, especially at lower altitudes. ….although not so much that you’re not still looking at your fellow passengers. Virgin Atlantic has unveiled the first of four refurbished A330-200 aircraft featuring the carrier’s Premium seating and a revamped Upper Class offering. The controller for the IFE and the overhead lights is housed, unsurprisingly, in the sidewall (along with absolutely everything else) and is attached by a retractable cable. Members who have earned companion rewards, Clubhouse access or upgrades through the Virgin Atlantic Reward and Reward+ Credit Card, or the Virgin Atlantic World Elite Mastercard will have the validity of the voucher extended by 12 months e.g. All A330-300 aircraft are powered by two Rolls Royce Trent 700 engines. The cabin crew are really the savior here. It was […]. The Virgin Atlantic A330 Upper Class cabin is set out in a 1-2-1 herringbone layout….. Virgin Atlantic A330 Upper Class Seat Map courtesy of Seatguru.com. […] The service on board is good, the food isn’t bad at all and the cabin crew are mostly pretty great, but the seats are so incredibly poorly designed that I’m not sure how the team that came up with them still has a job (link to Virgin A330 Upper Class review). Virgin Atlantic A330 Upper Class cabin in the morning. With that choice made, and having given up the chance to finally try out Virgin Atlantic’s JFK Clubhouse, I wasn’t all that excited to find out (on the way to the airport) that Virgin had hit us with a last minute aircraft swap to an A330. the Wi-Fi portal doesn’t open up automatically on your laptop/tablet/phone screen. These planes were introduced to our fleet assist with the industry-wide issue with the 787 Rolls Royce engines, and were key in ensuring we could still fly our customers where they needed to go. After the remnants of the dessert were taken away the flight attendants came through the cabin with a “cheese and port” trolly service. The Virgin Atlantic Upper Class cabin consists of 33 seats 1-2-1 between doors 1 and 2 of the A330-300. Virgin Atlantic offers Wi-Fi on this aircraft and it’s worth reading the instructions before you start as they tell you exactly what to do if (when!) It may be small but I like that the onboard bar is still a ‘thing’ on Virgin Atlantic flights. It was fine, but the description sounded nicer than the actual dish (I should have chosen the prawns). It’s the most hideous seat ever and the configuration is awful. This Virgin Atlantic A330-300 configuration features 3 classes including Upper Class, Premium Economy, and Economy seating options. I’ve never encountered a Virgin Atlantic crew that didn’t appear to want to make my flight as comfortable as possible (regardless of the cabin I was flying in) and this crew were no different. There’s a small amount of space under the ottoman that sits ahead of the main seat…. Best Virgin Atlantic Upper Class seats on an Airbus A330-300 and a Boeing 787-9 Dreamliner. You cannot look out the window, you have to get up to grab pillows from the back. All the seats are angled forwards and the seats on either side of the cabin are angled away from the windows. Hi. Virgin’s Upper Class, or business class to most people – is a unique divergence from the classic Upper Class … It doesn’t put customers first no matter the fare you pay. I chose to fly us out of Newark – we probably wouldn’t spend more than two hours in the lounge so, as we would be in the air for three times as long, the sensible option was to choose the best aircraft cabin. Virgin Atlantic says this is because the seat was custom built for the A350 due to its width, but the 787 isn’t that much narrower. Disclosure: I had paid to fly in Virgin Atlantic’s Premium Economy cabin but, unbeknownst to me, the Virgin Atlantic PR team (who had kindly granted my request to view the Clubhouse at Heathrow T3) had placed me on the “space available” upgrade list and I was cleared into Upper Class at the gate. The line moved very quickly and we were checked in, through the priority security line and at the elevators for the clubhouse within 20 minutes. Upper Class chauffeur details Passengers in the US travelling beyond the 75 mile radius will be charged $3.50 per mile, payable in cash or by credit card at the start of their journey. There’s a small shelf that can be deployed from the dividing wall close to where a passenger’s head would generally be…. The entertainment on offer looked promising with lots of “boxsets”…. …I should really mention the Upper Class bar which sits between the Upper Class and Premium Economy cabins on the A330-300. Our new Airbus A330 Upper Class cabin We’ve just finished fitting a brand new Upper Class cabin into our first Airbus A330 aircraft, and we couldn’t be happier with the result. The in-flight entertainment screen is fixed into the seat’s sidewall…, …and deploys outwards so that it sits directly ahead of the seat…. Passengers using Drive Thru Check In and travelling to the US must provide Advance Passenger Information (API) either when booking or through Manage Your Flights before you travel. The Wi-Fi messaging option is a nice touch and is an economical way to keep in contact with friends and family on the ground…especially on the longer west coast flights ($3.90 for 10+ hours of inflight messaging is very good value). eclined the seat (no more than 60 degrees!) The mattress is actually the reverse side of the seat so you have to decide if you want the bed down (which the crew have to do for you because only they know how to flip the seat over) or if you want to recline and use the seat as normal. The sweet potato chips were ok and it was nice to have the option of fresh fruit too (sorry for the bad photo!). It didn’t taste fake (as some of the cheaper desserts that airlines serve will taste) and the only way I can think to describe it would be to say that it was very, very “chocolatey”…and that’s a good thing! The next announcement we heard was to tell us that, after the seatbelt signs were extinguished, the crew would come through cabin to make up beds for those who want to go straight to sleep. In hindsight, it may have been hidden under the seat. The Virgin Atlantic Upper Class will offer three new experiences for flyers aboard their incoming Airbus A330-200 aircraft, including the “Love Suites.” Those in the front of the cabin will have their choice of connected Love Suites, the room of a Solo Freedom Suite, or the privacy of a Solo Corner Suite. London Heathrow - Atlanta, A330-300 Upper Class (Business Class) 7th September 2016 The Virgin Atlantic/Delta alliance is getting the two airlines ever closer – and now there are daily flights from both London Heathrow and Manchester to Atlanta on Virgin, in addition to the daily Delta flights between Atlanta and Heathrow. Unless I’m missing something, from the reviews I’ve seen the product on the Dreamliner isn’t exactly a massive step up from this – the layout of the cabin isn’t massively dissimilar, privacy is Virgin appears to be replacing a woeful hard product for one that’s marginally less terrible. It is not the bank advertiser’s responsibility or any other advertiser’s responsibility to ensure all posts and/or questions are answered. As passengers were taking their seats it became pretty obvious that there wasn’t much privacy to be had. 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A USB port are built into the underside of the flight was uneventful and we into... 31 seats in business Class, Premium ( formerly Premium Economy cabin with of! It was fine, but the way Virgin has packed in the style of the twin A330... With CardRatings for our coverage of credit card products configuration, with “ virgin atlantic upper class a330 seats...