I called them again and they told me “Sorry, we can’t do the work at your place.” This left me scrambling to find someone to lift it in at the last minute. Purchased hot tub. Sunset Bay Hot Tubs, … This week we have added 56 caps SWB, 38 caps Perfect Balance, 2 caps Boost AND our PH is still too high. New features added regularly. This incredible technology uses medical-grade sensors to constantly analyze key water cleanliness parameters and from this data, the Spa Boy system precisely controls the output of our integrated salt water system, ensuring that sanitizer levels are kept in the absolute optimum range. Learn more about our swim spas here. Home; Hot Tubs. Then a year later a deformity/crack developed causing a leak mid January during freezing temperatures. Swimming Pools, Spas & Hot Tubs review in Arctic Spas Langley, Hot Tub & Pool Showroom in Langley, Vancouver, BC and surrounding areas. Non existent. Bad jet and light. Here are the top 5 commonly asked questions. My Arctic Spa provides total control of your Hot tub, remotely. Six weeks later the tub is ready and still no word. The only spa with Spa Boy® water care system that assists with water care and maintenance. The Arctic Spas® hot tub brand was developed in northern Canada, where the extreme climate guided our hot tubs into becoming the most energy efficient, longer lasting, and easier to maintain in the world. Arctic Spas Lethbridge (Energy Smart), Hot Tub & Pool Showroom in Lethbridge, Lethbridge, Alberta and surrounding areas. Spa Tacular, Hot Tub & Pool Showroom in Medicine Hat, Medicine Hat, Alberta and surrounding areas. We offer hot tubs to suit any budget, space, or personal preference. Tub was delivered and hooked up in April and not a month goes by that I don't have issues. When I switched the breaker back on the topside control panel would not work and the water would not heat. The buying process, the aftersales service and the quality of the hot tub itself have all exceeded our expectations and I can't believe the negativity of some of these reviews. Day one – One of the air injection port adjusting knobs did not work properly ( Warranty ) Arctic Spas offers an automated water care system called Spa Boy, which helps you to control your home spa from your mobile device. I replaced the board and it worked again. 10/10 Hot Tub. Home ; Hot Tubs. This time the help was a little bit questionable. The only spa with Spa Boy® water care system that assists with water care and maintenance. Spa Boy simply, accurately and effortlessly helps to maintain perfect clear and safe spa water for you. Spa Boy Generator Arctic Spas Online Store Chemicals Filters Accessories Aromatherapy 0 Items - C$0.00 My account / Register Home You should be able to turn off your breaker and turn it back on without having to spend money replacing part. Swim spas by Arctic Spas® are engineered to the same extreme standards that made Arctic Spas® hot tubs renowned worldwide for quality and extreme energy efficiency. was rude. Spa Boy is crap — 1. does not stay connected to the internet. Arctic Spas has been manufacturing innovative hot tub designs for more than 20 years. Use our hot tub comparison chart to compare hot tub brands and swim spa brands across north america. Buy 4, Get 1 FREE -Silver Sentinel Open Filter- Arctic Spas. Enjoy the luxury of your own personal hot tub spa in the comfort of your own home. Shopping for a hot tub should be an easy experience. Spa Boy AUTOMATED SALT WATER CARE Our automated water care system, Spa Boy represents the most important advancement to hot tubs in many years. Rather than relying on inconvenient manual testing and addition of sanitizer to your spa, Spa Boy automatically senses and maintains ideal spa … This on account of a power blink. ... Arctic Spas: 1994: Canada: Fiberglass & Acrylic: Wood: Wood or Synthetic: ... La-Z-Boy Spas… Mattei Sarl, Hot Tub & Pool Showroom in Saint Victor, Allier and surrounding areas. We had a storm and the power blinked off. Heat’n Sweep, Hot … $749.00. Luxurious lounging is the name of the game in this tub featuring our His and Hers no float loungers.. And now they want your credit card number before you even see a service person come out to your house! problems with spa boy not covered by warranty!!! And when I asked for further clarification she went over to a group of people sitting down on some patio furniture. Arctic Spas Goose Bay, Hot Tub & Pool Showroom in Happy Valley-Goose Bay, Happy Valley, Goose Bay, Labrador . HORRIBLE CUSTOMER SERVICE AFTER THEY SELL YOU THE TUB, Arctic Spa - Spa Boy - Horrible customer service. I was instructed to use a shop vac to drain the remainder. Arctic Spas® swim spas deliver the benefits of a swimming pool , hot tub , and exercise pool all in one extremely high quality, compact and portable unit – for a small fraction of the cost of full size swimming pools . Hot Tubs, Spas & Swimming Pools Hot Tub & Pool Showroom in Kamloops. Hot Tub Review. I must say, retailer in Ottawa and service folks in Manotick are exceptional but do no try and get service from head office in … After two visits he was unable to fix the problems. Tel: 250 365 8008 ☎ CALL US. I called the service Relax in a soft and silky high sodium low saline bath that feels absolutely amazing on your skin. Hot Tub Colors; Accessories; Hot Tub Steps & Bars; Cover Lifters; Hot Tub Pictures; All … Stay away from them is my suggestion. Hot Tub And All Weather Pool Showroom In Okemos. Valley Spas, Hot Tub & Pool Showroom in Invermere, Invermere, Panorama, Kimberley, BC and surrounding areas. This is the average rating based on homeowner reviews. If you are going to offer a service then at least uphold the promise of answering the phone or returning a phone call to provide a "Service". I troubleshot it myself and bought a new motor/pump assembly $560. Within the first year we had to replace the electronic board, pressure switch, generating electrode, fixed the leak at pump #3 and added salt water balance (SWB) every other day. No climate is too extreme for an Arctic Spas® hot tub. They are designed for extreme cold climates which means the insulation design has to be efficient in freezing sub zero temperatures. Flow meter ( warranty ), With the hot tub still under warranty I noticed the cushions were starting to fall apart. Service dept. I bought an arctic spa x-display model, with 1 years parts and labour warranty in the UK, 3.5 months afterwards it developed a fault with the shell peeling away. It's not like we haven't spent thousands of dollars with you already when we bought the hot tub! Arctic Spas® has solutions for these valid concerns with our FreeHeat™ and Spa Boy® technology greatly lowering your monthly energy costs and to help maintain ideal spa conditions. And the chemically smell. So this is really the first automated water chemistry system for hot tubs … Choose the most convenient way to get in touch, via this site, email or phone! Simply fill it with your garden hose, wait for it to heat up and enjoy! Swimming Pools, Spas & Hot Tubs review in Whitby Almost 2 years … This month I proceeded to drain my water and replace with fresh as I do every 6 to 9 months. Tel: 403 327 4129 ☎ CALL US. Price: $9371. There are a number of ways to find out more about our saunas, pool tables, gazebos, and massage chairs. Learn all about Arctic Spas, get prices & special offers, and find a shop near you on ArcticSpas.com. Home; Send Us A Text; Hot Tubs. We make it easy. I received nothing. I troubleshoot that myself and bought a new heater. Four different people at Arctic Spa have been able to help us. I must say he was a nice, friendly and professional. Also told this was an acrylic repair even though it’s clearly structural as there is nothing supporting underneath the bench seat where the crack developed! Pump number 1 ( Warranty $500) I WILL NEVER BUY AN ARCTIC SPA AGAIN, We have had the spa for just over a year and it has performed reliably for the most part. Purchased new Arctic Spa Kodiak tub in spring of 2016 at Edmonton Boat & Sportsman show. New features added regularly. This will convert you water to salt water instead of using regular chlorine or bromine. I tried contacting multiple people to ask how this is done. They will scream at you and berate you. Keep in mind that all this was working fine until I replaced the water. Spa Boy Version 1 Revision 1 (R1) When Arctic Spas first released their Onzen system back in 2009 the Arctic Spas vision was to provide the consumer with a spa that can self-manage water balance and sanitizer levels. Low reputation means there has been review tampering or a company request to remove a review. Do NOT buy an Arctic spa! Tel: 1-(709) 899-1332 ☎ CALL US. Spa Boy never worked so staff at retailer suggested we forgo it and the salt water system and just use Spa Marvel. The owners take a small town approach to delivering products that are high quality because they all have roots in rural Canadian communities. Not one person could tell me. When the temperature fluctuates from -30 C in the winter to +30 in the summer, a quality outdoor hot tub has to be built with extreme intelligence and only the very best components. Change the lights, activate the jets, check the temperature from anywhere, lock the controls, read the hot tub instruction manual, whatever! Toronto, Swimming Pools, Spas & Hot Tubs review in ( Warranty $600 ) Only the finest and best quality products get to be associated with the Arctic Spas® brand so you can rest assured that all of our other products are among the best you can buy. Arctic Spas® is the top selling hot tub brand in Canada, with over 150 locations. We did quite a bit of research and went for a more basic but higher quality spa rather than bells whistles and gadgets. The Arctic Spas® hot tub brand was developed in northern Canada, where the extreme climate guided our hot tubs into becoming the most energy efficient, longer lasting, and easier to maintain in the world. Spa Boy alerts Arctic Spas owners through the Spa Boy app if the pH value of the tub moves off balance. We are hot tub specialists, but over the years we have grown our product line up to include lots of other luxury products for the home in Mid-Michigan. Was sold on being able to monitor tub from my phone remotely, adjust temperature, etc. Arctic Spas, hot tubs & all weather pools made for extreme climates. The tub is great but head Of. The Kamloops showroom is located at 769 Notre Dame Drive, and is open 7 days a week. The only spa with Spa Boy® water care system that assists with water care and maintenance. These guys were great to deal with. We are hot tub specialists with a nice showroom, and experienced staff to help you with your hot tub purchase and ongoing service.. We are located at 516 Bryne Dr, Unit E, Barrie, Ontario. I needed a crane to lift it in. What is that! After shopping around I found that Arctic Spas had the best prices and after sales service. Really superb and polite service from the Edmonton crew. I replaced that myself and it worked again. We had an issue with the power supply initially but that was cleared up quickly on the day. Asking about construction is important and time should be taken to discuss. department and she told me I need a new board again. I’m now trying to decide weather to throw more parts at this piece of junk or just load it up and take it straight to the dump. ( was told it was not covered under warranty $100 ) We are the authorized dealer for Arctic Spas® hot tubs in Barrie, Ontario. The Athabascan Swim Spa is an all-weather pool with quite a bit of swimming area in its 1,347 gallons of water. Told not covered under warranty as the warranty begins when manufactured not when purchased. Tel: 250 342 3922 ☎ CALL US. Spa boy automatically generates sanitizer, but this process drives pH way up. It is very clear that tech support staff are not trained properly. If that little girl had just jumped in she would have been terribly scalded. We bought an arctic spa hot tub from Paul in Oldham. She was asked not to put this on social media as the current economy is poor. Their Hudson All-Weather Pool includes what Arctic calls it's "entry … The Arctic Spa hot tub is ok, I have owned mine for many years now. So in taking to Facebook, I was then contacted by a person at Artic spas stating that they were not covered under warranty due to chemical imbalance (I’m meticulous with my balances) but that they had a manager account and would send me replacement cushions. Was this review helpful? They don't have enough repair people, so in -30C weather you WILL wait over a week to have them come out (hope you little space heater lasts the whole time so your tub doesn't freeze). Change the lights, activate the jets, check the temperature from anywhere, adjust the Onzen and Ozone, power management, lock the controls, read the hot tub instruction manual, whatever! Month one – Due to defective computer motherboards the board shorted badly enough to see scorch marks. In pretty good shape, just loose in the middle where the auto opener bar goes. Arctic Spas review: Models. Call the service department out 3 times, could not fix and they told me to go elsewhere. Looking for Swimming Pools, Spas & Hot Tubs pros in Edmonton? He informed me that the topside control panel ($300), the motherboard ($600) and possibly the heater (300) needs replacing. 2 talking about this. The only spa with Spa Boy® water care system that assists with water care and maintenance. Hot Tub Review. While I had high hopes for this spa it has turned out to be one repair after another. Hot tubs by Arctic Spas® are engineered for the world’s harshest climates, and are among the finest hot tubs available in Mid-Michigan. Arctic Spas® Hot Tubs and products are designed to perform in the most severe elements, and that translates into your guarantee of reliability, economy and peace of mind, no matter where you live. This is the newest part of Arctic Spas cutting edge approach to the hot tub and swim spa industry. He moved another light to replace the damaged one which isn’t really a fix. Arctic Spas, hot tubs & all weather pools made for extreme climates. Tel: 403 528 5448 ☎ CALL US. Arctic Spas, hot tubs & all weather pools made for extreme climates. First 5 years 2 heaters ( Warranty at $300 each heater ) Okay, so I get the tub installed, wired and filled. Reviews: 1 - 5 of 14 View as Outline Next All: Avoid Jun 8, 2017 6:57 am: nocallaghan. So relax, enjoy your Arctic Spa® … Tel: 306 525 0546 ☎ CALL US. Quick View. First year – I had to buy a new Onzen cell. Arctic Spas has a host of models to pick from. Tech support is useless in helping resolve this design flaw. Arctic Spas, hot tubs & all weather pools made for extreme climates. Find out why Arctic Spas is the number one manufacturer of all weather spas… 2 talking about this. Home; Hot Tubs. When I did bring them in she said she didn’t think they are covered but couldn’t give me a reason that made sense. He replaced the jet and found the original filled with silicone. The Kingfisher is also an all-weather pool and has lights … When the temperature fluctuates from -30 C in the winter to +30 in the summer, a quality outdoor hot tub has to be built with extreme intelligence and only the very best components. I bought a Tundra spa in 2013 from Arctic Spas Burlington Ontario. Is site preparation a hassle and expensive?There can be work involved and expenses incurred in preparing where you would like to place your tub. Add your review. Job Price. This is the newest part of Arctic Spas cutting edge approach to the hot tub and swim spa industry. With the release of Spa Boy Version 1 R1, Arctic Spas … We are an authorized reseller and warranty provider of Arctic Spas® brand products. Great service thanks Artci Spas Edmonton! We paid a bit … Arctic Spas® Forever Floor helps dramatically reduce your cash investment, all you need is a level surface. He was overtightening the nut on the joint at the heater and there was a piece of plastic in each of the fountain jets left over from manufacturing that I had to cut out with a knife. 5. Arctic makes the original and best cold weather hot tubs and pools. The spa boy makes care of it really so easy!!! Is it expensive and hard to maintain a hot tub?There have been many engineering advances that minimize costs and make maintaining ideal spa conditions with minimal effort. Home; Hot Tubs. You can walk on it no problem, does not sag or bend a bit. Great customer service. Here is the number one reason to choose an Arctic Spas® brand swim spa: They cost less to operate. Arctic Spas Utah in a word Awesome! This manufacturer places a big emphasis on making hot tubs that require a minimal amount of maintenance and are more cost-effective to operate than other major … My Arctic Spa provides total control of your Hot tub, remotely. Even if you don’t live in a cold place, it still makes perfect sense because lower running costs make sense no matter where you live. How long will my hot tub last? Being as frustrated as we were my wife went to the Arctic Spa Facebook page to express our frustration. The only spa with Spa Boy® water care system that assists with water care and maintenance. The only spa with Spa Boy® water care system that assists with water care and maintenance. Quick View. Needless to say I was informed by the repair person that I would be the one responsible for the cost of new parts and labour. Our swim spa comparison chart is a helpfull resource. Home; Hot Tubs. The Onzen Spa Boy … Arctic Spas® also makes swimming pools designed for year round use in Canadian winters. Limoges, Swimming Pools, Spas & Hot Tubs review in The only spa with Spa Boy® water care system that assists with water care and maintenance. New features added regularly. Arctic Spas® Ottawa and sister company Splash Pools and Spas (located in Manotick) are locally owned and operated. — after hours of trouble shooting with tech support still no resolution. 8 feet by 8 feet. Home Hot Tubs & Saunas Hot Tub Info Videos Arctic Spa Tour Take a tour through Arctic Spas main headquarters and get a glimpse of how they are made. Spa Boy®, has also completely changed the bathing experience. Owning a pool in Canada finally makes sense! A little while later it quit on me. Arctic Spas Sudbury, Hot Tub & Pool Showroom in Chelmsford, Sudbury, Chelmsford, Sudbury and surrounding areas. When something broke this year, they told us it would cost $1000 to get it fixed but a few days later they upgraded the Spa Boy system and everything worked. Protect your Arctic Spa Onzen Salt Water Spa Boy Probe When You Drain & Refill I decided at that point that I wouldn’t have their service people out to look at it anymore. My Arctic Spa provides total control of your Hot tub, remotely. Arctic Spas® are built to last using the same construction concepts and practices as building a home. They sell these things to be used outside but they can’t be exposed to the sun? Arctic Spas Reviews 45 • Great . Change the lights, activate the jets, check the temperature from anywhere, adjust the Onzen and Ozone, power management, read the Hot tub instruction manual, whatever! Arctic makes the original and best cold weather hot tubs and pools. Well when you pay close to $10 000 for a hot tub you expect it to be made properly to begin with and not have to use a shop vac to drain the rest of the water. 1. Artic Spas Manufacturer: Arctic spas (Based on 14 reviews) Avg. The Athabascan Swim Spa is an all-weather pool with quite a bit of swimming area in its 1,347 … There was no response. Literally 2 years later after multiple phone calls the owner arrived. The Arctic brand of hot tubs and swim spas … Swim spas by Arctic Spas® are engineered to the same extreme standards that made Arctic Spas® hot tubs renowned worldwide for quality and extreme energy efficiency. Arctic Spas® swim spas deliver the benefits of a swimming pool, hot tub, and exercise pool all in one extremely high quality, compact and portable unit – for a small fraction of the cost of full size swimming pools. We have been in the hot tub & spa industry since 1996 starting with Arctic Spas® in 1997. Called for service. Arctic Spas review: Models. ArcticSpasUtah.com . With over 33 years of industry knowledge and experience to bring you the very best there is to offer. StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. They are long lasting, … This score is also impacted when we do not have enough information i.e: low number of reviews. Still shopping? Spa construction and longevity, technology and wi-fi connectivity, monthly energy costs, tub maintenance, warranty, serviceability and your budget. Learn all about Arctic Spas… The next summer I had it turned down to about 80 for the hot weather. Stop by or call us at 705-735-3252. Here is a good place to start learning about our hot tubs in Mid-Michigan. The only spa with Spa Boy® water care system that assists with water care and maintenance. We can help! How well a company responds to Service Requests and Reviews. They came out and measured everything and advised me the best placement. And that they would contact the local dealer to resolve our issue. You never have to worry about whether your spa … A little while later it quit again and I found a blown fuse on the board. Choose an Arctic Spa Hot Tub. I shut it down and called the service department again. Provide the service, then you bill the customer. Hot Tubs, Spas & Swimming Pools Hot Tub & Pool Showroom in Ottawa. Arctic Spas, hot tubs & all weather pools made for extreme climates. The Arctic Spas® hot tub brand was developed in northern Canada, where the extreme climate guided our hot tubs into becoming the most energy efficient, longer lasting, and easier to maintain in the world. Still shopping? 2. The easiest way to reach us is to complete the form below and we will contact you or call us directly to speak to a real person right now! The last review is too extreme for an Arctic Spas® Forever Floor helps dramatically reduce your cash investment all. In Red Deer, hot tubs pros in Edmonton tech support is useless in helping this! Troubleshoot it down and called the service department out 3 times, could not fix they. Without having to spend money replacing part … the spa Boy - horrible customer after. Or bromine that no one answers the breaker again fuse blew algorithm which considers a company’s ratings. 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After another 260 ) and installed it Boy makes care of it really so easy!!!!.